The Underline Careers
Join the vibrant, engaged teams of Friends of The Underline and The Underline Conservancy. Every day we work to build a platform for engagement and community through programming, public green spaces and alternative transportation.
Position Title
Job Description
Contact
Manager of Internal Operations
Job Summary
The Manager of Internal Operations oversees key operational functions—finance, administration, and organizational development—supporting The Underline’s mission and growth. Reporting to the Chief Financial & People Officer (CFPO), this role ensures streamlined operations and resource allocation and supervises the Finance & Operations Coordinator and outsourced accountants, enhancing internal processes and team effectiveness.
Key Responsibilities
Financial Management
- Manage daily financial operations, including accounting, procurement, and compliance, ensuring accuracy in tracking and reporting.
- Lead month-end and year-end financial closing activities and identify areas for process improvements.
- Coordinate with external accounting teams, auditors, and manage budget forecasting and grants.
- Support contract and vendor management, conducting regular contract reviews to ensure best value.
- Oversee Accounts Receivable (AR) and Accounts Payable (AP).
- Coordinate the finance, investment, and audit committees activities.
Human Resources
- Collaborate with the CFPO on HR initiatives, including hiring, onboarding, training, and performance evaluations.
- Assist in workforce planning and implement employee retention strategies for a positive and inclusive workplace.
- Manage benefits administration and office management functions, in collaboration with the Coordinator.
Organizational Development
- Drive organizational initiatives with the CFPO to support strategic goals in resource management, process efficiency, and capacity building.
- Develop, track, and analyze performance metrics, aiding departments in goal alignment and KPI monitoring.
- Implement data and reporting tools for strategic decision-making and performance evaluation.
Governance & Compliance
- Prepare materials for board meetings, coordinating with the Finance & Operations Coordinator.
- Oversee insurance policies, ensuring compliance for Friends of The Underline (FUL) and The Underline Conservancy.
Supervision
- Directly supervise the Finance & Operations Coordinator, collaborating closely with the CFPO to achieve strategic and operational objectives.
Education and Experience
- Bachelor’s degree in finance, accounting, business management, human resources, or a related field. Certifications such as CPA, CMA, or SHRM are a plus.
- Minimum of 5 years’ experience in finance, accounting, human resources, and/or operations, with at least 2 years in a managerial role.
- Nonprofit experience preferred.
- Spanish proficiency preferred.
- Proficiency with financial software (e.g., QuickBooks, Bill.com).
Skills
- Highly collaborative and adaptable, with a commitment to operational excellence.
- Strong organizational skills, excellent communication, and proven operational management experience.
- Project management, data analysis, and change management.
Full-time position.
Location: Brickell, Miami FL
Benefits: 401k plan, health insurance, hybrid schedule, others.
Fundraising Manager
The Underline is a bold initiative to reclaim 10 miles of land beneath the Miami Metrorail and transform it into a beautiful, active green space that becomes a magnet for residents and visitors alike. What started as a grassroots effort has grown into a movement for a safer, more resilient, and connected community.
The first phase of the project – Brickell Backyard – opened in early 2021 and has already attracted nearly 2 million visitors. Phase 2 opened early this year and expands The Underline’s community impact and reach to 2.6 miles. The entire 10-mile park will be opened by 2026. Friends of The Underline (FUL), a nonprofit corporation, is driving the fundraising to build and sustain what will become a place that is uniquely Miami.
- Optimize operations for the development department by streamlining and automating processes to enhance productivity and efficiency.
- Create and implement donor relations plans for all major gifts (above $10,000) and corporate partnerships, working closely with the CRO and CEO.
- Nurture and steward existing relationships with high-net-worth individuals, family foundations, and corporate partners to provide a high level of customer service to increase engagement and affinity with the organization.
- Collaborate with multiple departments to ensure grant fulfillment and develop compelling and well-targeted funding proposals that align with the goals of the prospective funder and The Underline.
Qualifications:
- Detail-oriented, proactive, resourceful, and thrives at multitasking to accomplish goals.
- Exceptional interpersonal skills, with a natural ability to connect with diverse stakeholders.
- Strategic problem-solver and ability to adapt and course-correct to new circumstances and obstacles.
- Proven success in closing significant partnerships or securing major deals.
- Bachelor’s degree from an accredited university is required.
- Minimum 4 years of fundraising or sales experience inclusive of a revenue goal and metrics (A portfolio of individual and corporate contacts is a plus.)
- Proficient in using CRM software and automation tools to manage pipelines
- Strong verbal and written communication skills, including public speaking
- A positive, can-do attitude with a desire to take the initiative and ensure excellence
- Fluency in Spanish language is preferred
- Passion for The Underline’s mission and the ability to inspire others.
Why Join Us?
The Underline offers a unique opportunity to shape the future of Miami and grow professionally with this transformative project. Join a passionate team and make a lasting impact through innovative fundraising and development strategies.
Location: Brickell HQ office with some remote work flexibility.
Salary range is commensurate with experience.
Please submit your resume and cover letter.
hello@theunderline.org
Janitorial Services
Please visit https://sfmservices.com/careers/ for more information on open positions to join the janitorial team for The Underline.
