Careers

ABOUT THE ROLE

The Events Coordinator will plan, create, organize, promote, and execute meaningful community experiences for The Underline guests. The Events Coordinator will deliver an excellent lineup of events including health and wellness, culture, education, community, and culinary programs. Additionally, the Events Coordinator will explore innovative ways to program the facility with ongoing outreach and evaluation tools to measure community impact.

Responsibilities

• Liaise with vendors, sponsors, and stakeholders during the event planning process.
• Coordinate event reservations, set-up, tear-down, and follow-up processes.
• Maintain event budgets.
• Assist with booking venues/locations, entertainers, photographers, speakers, and more.
• Prepare the weekly events meeting agenda.
• Update the monthly events spreadsheet (MES).
• Manage and maintain the company-wide events and programming calendars.
• Create run of shows for event execution
• Assist with the creation of event floor plans
• Assist with event preparation such as logistics development and packing
• Incorporate The Underline’s mission into the goals and expectations for each event.
• Build partnerships to complement The Underline programs with community-based organizations.
• Manage the EventBrite or alternate meeting links
• Work with marketing to promote public and private events.
• Coordinate with the facilities team on all events
• Communicate clearly both written and orally with potential clients, partners, and constituents.

Skills

• Experience: 2 years of experience in program or event management, preferably within a nonprofit or community-focused organization. Event rental sales experience is a plus.
• Education: Bachelor’s degree in event management, hospitality, or a related field preferred.
• Event Program Management
• Floor Plan Management
• Task Management
• Organizational Skills
• Communication
• Bilingual preferred (Spanish)
• Authorized to work in the US

Location: Brickell, Miami with some remote work

Hours: Full-time with some evenings and weekends

Benefits package: Health insurance, 401K, PTO, hybrid schedule.

SUMMARY

• Are you a pro in on-site facilities? In this role, you’ll assist in providing property management services and planning daily operational activities.
• You’ll assist with the maintenance of The Underline to ensure the health, safety, and environmental standards are adhered to; as well as perform regular site inspections on all common areas—and implement remedial action on any related service issues.
• Can you maintain professionalism and a can-do attitude in a fast-paced environment? Are you a technically-equipped expert with a strong background in conflict resolution? If you said yes to all these, let’s work together and unlock your full potential.

ESSENTIAL FUNCTIONS

• Maintain compliance with company, State, County, or City Ordinances, Codes, or Laws.
• Comply with all safety procedures.
• Be bilingual (English and Spanish).
• Comply with all policies for the safe storage, usage, and disposal of hazardous materials.
• Participate in ongoing technical, safety, and operational process training programs
• General maintenance and grounds keep keeping duties.
• Special Tasks: painting, locksmith work, company services requests, and landscaping
• Perform minor repairs.
• Move office furniture, machinery, equipment, and other materials, as requested
• Set up and break down Events
• Perform assigned facility inspections and due diligence efforts
• Maintain good housekeeping and safety of work areas.
• Report danger and safety hazards; propose methods to eliminate them.
• Maintain positive working relationships with all vendors and contractors.
• Track and store department inventory
• Keep the community satisfied with the customer service and appearance of the space.
• Experience with Material Handling Equipment (MHE) safety standards accordance with Original Equipment Manufacturer (OEM) and Safety standards
• Professional and efficient
• Other duties as assigned by the Facilities Manager

EDUCATION AND EXPERIENCE

• High school diploma or GED equivalent
• Minimum 5 years field experience with trade school training OR 6 years total field experience
• Preferred experience in commercial parks, stadiums, or hotels.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent communication skills in English and Spanish.
• General computer skills with knowledge in email, the Internet, Microsoft Word/Excel are a plus.
• Ability to comply with both The Underline and county policies and procedures.

PHYSICAL WORK ABILITIES AND REQUIREMENTS

This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extensively outside in the elements.

• Lifting a minimum of 30 lbs.
• Moving tables, benches, etc.
• Must be willing to spend 8 to 12 hours outside daily.
• Using ladders, picking up trash, and whatever is needed throughout the space.
• Must be willing to perform ground maintenance duties.
• Authorized to work in the US.

HOURS

• Flexibility to work shifts required.
• Weekends and holidays, as needed.
• May be required to work overtime or after hours to meet deadlines or address emergencies.

Friends of The Underline seeks an engaging and passionate full-time volunteer coordinator to cultivate The Underline’s supporters into park stewards and ambassadors. This position will contribute to the growth and management of the Volunteer Program, creating an extension of The Underline family. The selected individual will be responsible for the daily management of this program, including recruitment, training, volunteer placement, volunteer recognition, and program impact. The coordinator will be actively involved with volunteers, events, corporate engagement, and programs.

PRIMARY RESPONSIBILITIES:

• Daily support of the Friends of The Underline (FUL) Volunteer Program
• Develop program policies and Volunteer Program administrative requirements to ensure compliance.
• Develop and maintain training curriculum, support materials, and protocols.
• Coordinate recruiting, selecting, enrolling, orienting, training, recognizing, and placing volunteers in various roles.
• Supervise all volunteers to develop and carry out activities of the program efficiently.
• Provide ongoing training and support to volunteers.
• Support development, training, and coordination of partnerships and program activities with community partners and sponsors
• Develop and maintain closely coordinated relationships with volunteer teams, including developing volunteer assignment plans.
• Maintain appropriate program and volunteer records and reports
• Manage the volunteer database.
• Create a weekly volunteer schedule.
• Coordinate with the Marketing department to develop a monthly newsletter and promote Volunteer Program opportunities.
• Participate with volunteer organizations and programs as needed
• Perform other work duties and responsibilities as required.
• Provide as-needed support to events and programming.

REQUIRED QUALIFICATIONS:

• 2-3 years of work experience in public administration, education, community/regional planning, human services, or social/ behavioral sciences.
• Interest in and energy for volunteerism and community building.
• Solid organizational skills with attention to detail, accuracy, and follow-through in an independent, responsible manner.
• Ability to communicate effectively with diverse populations.
• Skilled at facilitation and system collaboration, information sharing, and team building
• Experience working with Google Suite and Microsoft products
• Excellent written and verbal communication and computer skills.
• Personable, engaging personality that encourages volunteers to engage with our mission and goals

PREFERRED QUALIFICATIONS:

• Experience with recreational programming and events
• Blackbaud Raiser’s Edge
• Eventbrite
• Familiar with Monday.com or other project management platforms
• English/Spanish

Job Type: Full-time with hybrid working arrangement. Some nights and evenings required. Offices in Brickell.

Benefits: Health insurance, 401k match and PTO.

Position Summary:

The Special Projects Manager is responsible for overseeing and executing initiatives that span The Underline’s diverse departments, including park operations, technology, events, and public art. This role requires a results-driven professional adept at managing relationships with public and private stakeholders, navigating challenging permitting processes, and coordinating contracts, third-party services, and material procurement to deliver projects efficiently and effectively.

Key Responsibilities:

• Project Management: Drive the end-to-end execution of special projects, ensuring alignment with organizational priorities, timelines, and budgets.
• Fulfillment and Execution: Implement and deliver new projects into actionable plans and oversee their successful implementation, ensuring deliverables meet partner and donor expectations.
• Stakeholder Coordination: Act as a primary liaison between public agencies, private partners, and internal teams to streamline project execution and stakeholder communication.
• Partnership Development: Source, cultivate, and develop new partnerships and opportunities to pilot new products and projects for The Underline.
• Contract Sourcing and Management: Identify, vet, and negotiate contracts with third-party service providers to deliver high-quality services and materials.
• Procurement: Oversee the sourcing and purchasing of equipment, materials, and supplies, ensuring cost-effectiveness and timely delivery.
• Permit Acquisition: Navigate complex permitting processes with local, state, and federal entities to facilitate project approvals and compliance.
• Departmental Integration: Work across departments to implement initiatives that enhance park operations, events, facilities management, and technology infrastructure.
• Budgeting and Problem-Solving: Develop and manage budgets, ensuring projects are completed quickly and challenges are addressed proactively, utilizing technical knowledge and stakeholder relationships to overcome obstacles effectively.
• Support the Chief Innovation Officer in the research, vetting, and delivery of emerging and cutting-edge technologies on The Underline.

Qualifications:

Experience in obtaining permits, navigating red tape, and working with local government. Familiarity with Miami-Dade County and municipal permitting processes and regulations is highly advantageous.

Proficiency in Spanish is highly desirable to support engagement with Miami’s diverse community

Why Join Us?

The Underline offers a unique opportunity to shape the future of Miami and grow professionally with this transformative project. Join a passionate team and make a lasting impact through innovative fundraising and development strategies.

Location: Brickell HQ office with some remote work flexibility.

Salary range is commensurate with experience.

Please submit your resume and cover letter.

The Underline is a bold initiative to reclaim 10 miles of land beneath the Miami Metrorail and transform it into a beautiful, active green space that becomes a magnet for residents and visitors alike. What started as a grassroots effort has grown into a movement for a safer, more resilient, and connected community.

The first phase of the project – Brickell Backyard – opened in early 2021 and has already attracted nearly 2 million visitors. Phase 2 opened early this year and expands The Underline’s community impact and reach to 2.6 miles. The entire 10-mile park will be opened by 2026. Friends of The Underline (FUL), a nonprofit corporation, is driving the fundraising to build and sustain what will become a place that is uniquely Miami.

• Optimize operations for the development department by streamlining and automating processes to enhance productivity and efficiency.
• Create and implement donor relations plans for all major gifts (above $10,000) and corporate partnerships, working closely with the CRO and CEO.
• Nurture and steward existing relationships with high-net-worth individuals, family foundations, and corporate partners to provide a high level of customer service to increase engagement and affinity with the organization.
• Collaborate with multiple departments to ensure grant fulfillment and develop compelling and well-targeted funding proposals that align with the goals of the prospective funder and The Underline.

Qualifications:

• Detail-oriented, proactive, resourceful, and thrives at multitasking to accomplish goals.
• Exceptional interpersonal skills, with a natural ability to connect with diverse stakeholders.
• Strategic problem-solver and ability to adapt and course-correct to new circumstances and obstacles.
• Proven success in closing significant partnerships or securing major deals.
• Bachelor’s degree from an accredited university is required.
• Minimum 4 years of fundraising or sales experience inclusive of a revenue goal and metrics (A portfolio of individual and corporate contacts is a plus.)
• Proficient in using CRM software and automation tools to manage pipelines
• Strong verbal and written communication skills, including public speaking
• A positive, can-do attitude with a desire to take the initiative and ensure excellence
• Fluency in Spanish language is preferred
• Passion for The Underline’s mission and the ability to inspire others.

Why Join Us?

The Underline offers a unique opportunity to shape the future of Miami and grow professionally with this transformative project. Join a passionate team and make a lasting impact through innovative fundraising and development strategies.

Location: Brickell HQ office with some remote work flexibility.

Salary range is commensurate with experience.

Please submit your resume and cover letter.

We are searching for a strategic, entrepreneurial, and dynamic Chief Marketing Officer to build and lead a robust marketing and communication infrastructure to propel and amplify The Underline’s brand and impact for years to come. Position Summary:

We’re looking for an experienced results-driven and visionary Chief Marketing Officer (CMO) to lead the marketing, communication, and branding efforts for Friends of The Underline.

As a CMO, you will lead the strategic direction and execution of all organizational marketing and communication initiatives. This includes developing and incorporating comprehensive marketing strategies that advance The Underline’s mission and objectives. You will have the opportunity to work closely with dynamic cross-functional teams, create sustainable, efficient systems and processes, leverage advanced marketing technologies, grow our network of followers, and significantly impact our organization’s growth.

We offer competitive compensation packages, health benefits, and a supportive work culture that values creativity, innovation, and professional development. If you are zealous about leading innovative marketing campaigns and creating an immersive brand experience for customers, we look forward to your application.

Key responsibilities:

• Developing and implementing short and long-term, comprehensive strategic marketing plans that align with the organization’s business goals and objectives and target audience.
• Ensuring the marketing team delivers effective, timely campaigns to engage donors and stakeholders, expand our audience base, and increase brand awareness.
• Managing marketing budgets, allocating resources effectively, and optimizing marketing spends to achieve maximum ROI.
• Fostering relationships with key business partners, vendors, and media outlets to maximize marketing reach and impact.
• Collaborating with different teams and departments to ensure seamless alignment and the execution of marketing initiatives.
• Leading and mentoring a team of marketing and outreach professionals, providing guidance, feedback, and support to drive excellence in marketing execution.
• Expanding community involvement,grow overall awareness of the project, and reach new audiences.
• Focus on achieving results, meeting deadlines , and tracking progress.
• Creating highly efficient, department-wide processes and procedures with team and individual accountability.
• Acting as a brand ambassador, representing the organization’s values and maintaining consistent brand identity across all touchpoints.

Tasks:

• Create and establish brand guidelines for internal and external use.
• Develop, articulate, and execute the overall marketing strategy aligned with The Underline’s community impact and revenue objectives.
• Drive brand positioning, voice, differentiation and brand equity to enhance market share and brand awareness.
• Create a production process and schedule that optimizes the talents and capacity of the marketing and outreach teams.
• Develop templates and systems that ensure consistency throughout all communications.
• Leverage data to maximize audience engagement and expand our message to new audiences.
• Oversee the creation of captivating marketing collaterals and digital content, including engaging pieces that support the development and events team in the creation of an engagement plan.
• Execute comprehensive marketing campaigns, including digital, email, print, television, radio advertising.
• Optimize multi-channel marketing efforts to reach target audiences effectively.
• Monitor and analyze market trends, consumer insights,comparable multimodal and park activity data to identify growth opportunities and maintain a competitive edge.
• Oversee public relations, digital engagement, and collateral design contractors to ensure high quality products and maximum representation for The Underline locally, nationally and globally.
• Lead strategic partnerships and collaborations with external agencies, vendors and influencers to amplify brand reach and awareness.
• Stay well-informed with the industry’s advancements and the emerging marketing technologies.
• Oversee internal systems including all photo, video, and graphic assets in an organized, strategic inventory system
• Develop and cultivate new channels, partners, and opportunities to grow the network and reach of The Underline.

Required skills and qualifications

• A bachelor’s degree in business administration, communications, marketing or an equivalent field.
• 8-10 years of experience as a marketing officer or an equivalent senior marketing leadership role.
• Proficiency in public relations, digital marketing, business development strategies, customer experience enrichment, analytics, and data-driven analysis.
• Excellent leadership and team and time-management skills, with the ability to attract, inspire, mentor, and develop marketing and communication professionals.
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams, senior executives, and external stakeholders.
• Strong analytical and problem-solving abilities, with the capacity to leverage data and insights for informed decision-making.

Preferred skills and qualifications

• Bilingual in spanish and english
• Experience as a production and/or traffic manager
• Familiarity with marketing automation tools, customer relationship management (CRM) systems, search engine optimization, and analytics platforms.
• Experience in scaling marketing operations, managing marketing teams or expanding into new markets.
• Understanding of data privacy and how to collect data without compromising the integrity of Friends of The Underline, The Underline Conservancy or its partners.