The Underline Careers
Join the vibrant, engaged teams of Friends of The Underline and The Underline Conservancy. Every day we work to build a platform for engagement and community through programming, public green spaces and alternative transportation.
Position Title
Job Description
Contact
Chief Development Officer
POSITION SUMMARY
The Chief Development Officer (CDO) will provide the leadership to design and activate a comprehensive development program that attracts philanthropic investment for park maintenance and operations, programming, public art, capital projects, and an endowment. The CDO will partner with a dynamic Founder/CEO and well-connected Board of Directors as The Underline moves toward completion in the coming years.
PROFESSIONAL RESPONSIBILITIES AND DUTIES
- Develop and execute a comprehensive plan for the next five years
- Manage a portfolio of approximately 150 individual, corporate and foundation prospects.
- Personally participate in the identification, cultivation, and solicitation of prospects.
- Actively engage members of the FUL Board of Directors in fulfilling their fundraising responsibilities.
- Develop and execute a donor relations and stewardship program that is consistent with best practices and that ensures FUL establishes a strong culture of philanthropy.
- Recruit and manage a team of professionals over the next five years.
- Manage relationships with fundraising consultants.
- Oversee the creation of print and digital collateral needed to support development.
- Supervise staff responsible for gift processing/acknowledgment, data management/reporting, and special events.
- Create strategy to secure funding through grants and oversee grant applications with FUL’s grant writer.
- Prioritize funding campaigns and strategy to align with organizational goals, budget forecasts, and distinct opportunities.
QUALIFICATIONS
- Deep knowledge of the South Florida philanthropic market
- Excel in relationship cultivation and donor engagement
- Experience with national networks, sponsors and donors
- History of soliciting and securing major individual gifts, corporate partnerships, and foundation grants
- Goal-driven to initiate donor visits and cold calls
- Strong written and verbal communications skills both written and verbal
- Ability to multitask and advance multiple projects in parallel.
- Five years minimum in a senior development position
- Fluency in English is required; proficiency in Spanish preferred
- Be organized and have excellent computer skills
- Minimum of a Bachelor’s degree
SALARY/BENEFITS
- Salary: Competitive/commensurate with experience
- PTO: 20 days of paid vacation and sick days
- Health care and 401K Benefits available
OFFICE LOCATION
- Brickell with some remote working
hello@theunderline.org
Park Operations Manager
About the job
Do you enjoy working outside in a dynamic environment? Do you have experience operating beautiful, equitable, and inviting spaces? Are you a systems oriented person who likes developing processes for a growing organization? Do you find new challenges rewarding? Apply to be The Underline’s Park Operations Manager position as we grow to a 10-mile linear park connecting all of Miami.
The first phase of the project – Brickell Backyard – opened in early 2021 and has already attracted nearly 3 million visitors. The next 2+-mile segment opened this past spring and the entire project is scheduled to be completed by 2026.
Friends of The Underline (FUL), a nonprofit 501 c3, is searching for a process-oriented, organized and energetic Park Operations Manager to strategically grow the operations of our park from the Miami River to Dadeland South.
POSITION SUMMARY:
Oversee the facilities, custodial, security and operations of our outdoor linear park using technology and empowering a growing facilities team. Coordinate with construction teams and county and municipal staff. Address daily and long-term needs of contract and internal staff, including, but not limited to staffing, schedules, work orders, and project work. Employs innovative methods to evaluate and predict the project’s short-term and long-term operations needs
PROFESSIONAL RESPONSIBILITIES AND DUTIES:
- Provide strategy and project management oversight for maintenance, operations and short term and long-range facilities and capital repairs,
- Collaborate with staff and vendors to manage the resolution of operational issues and large-scale projects in support of The Underline
- Identify, strategize, and manage the execution of special projects related to operations; keep all stakeholders updated as appropriate; coordinate with appropriate parties to ensure quality control through entire project lifecycle
- Oversee vendor and contractor relations, including the RFP process and the execution of contracts, and ensure all contractual requirements are met.
- Using Cartegraph, Verkada, monday.com and other platforms, develop a system of key performance indicators (KPIs) based on industry standards and sustainability best practices to benchmark performance and improve operational efficiency
- Support the planning and execution of events and programming
- Create, review and implement policies and procedures and ensure compliance with Underline Management Organization agreement with Miami-Dade County and The Underline
- Manage operations and management budget, providing strategic support to leadership in determining budget allocations
- Support operations staff in the development, implementation, and tracking of quarterly objectives, and oversee the tactical implementation of The Underline’s strategic plan
- Oversee emergency planning, incident command system (ICS) protocols; implement, coordinate and maintain short and long-term safety and security plans.
- Oversee the telecommunications and security systems for The Underline and headquarters, including (but not limited to) access control, security cameras, radio network, emergency phones, and fiber backbone
- In coordination with the other departments, serve as a leader on special projects
- Oversee the construction of future phases and that each phase is received at world-class standards, ensure standards and guidelines are met and incorporate lessons learned.
- Participate in interview and hiring process for new facilities team members
- Train and onboard outsourced and Underline staff members
- Prepare and send weekly and on-demand reports of operational activities and park conditions
REQUIRED SKILLS:
- Must have strong organizational and leadership skills
- Must understand how to scale up efforts and grow strategically
- Strong communication and reporting skills
- Tracking and evaluation systems maintained
- Relationship management
- Problem solving
- Technically inclined
- Bachelor’s degree in facilities management or a related field
PREFERRED SKILLS:
- English fluency
- Spanish proficiency
- French/Creole
- Task Management
- Construction background
hello@theunderline.org
Major Gifts Manager
Objective
The MGM will play a crucial role in developing and maintaining strong relationships with individuals, foundations, and corporate partners to secure support for the organization. This position requires a combination of relationship-building, strategic thinking, and effective communication skills to advance the FUL’s mission and goals. The MGM plans and executes strategies to cultivate mid-level and major gifts from individuals and corporations, and to design stewardship activities to deepen donor connections and cultivate philanthropic gifts. This position reports to the Chief Development Officer (CDO) and supports the CEO with the management of donor relationships.
Responsibilities
- Responsible for securing a minimum of $500,000 in individual, foundation and corporate donations.
- Maintains a portfolio of at least 100 prospects for major gifts ($10,000 and above)
- Works with the CDO in the creation of gift opportunities for individuals, foundation and corporate partners.
- Creates and implements donor relations plans for all major gifts (above $10,000) and corporate partnerships, working closely with the CDO and CEO.
- Fund Management: Cultivate relationships with high-net worth individuals, family foundation and corporate fundholders to provide high level of customer service and solicit other customized philanthropic services to increase engagement and affinity to the Foundation.
- Research and Identify Prospective Partners: Research, identify, cultivate and solicit new family foundation and corporate entities to serve as their philanthropic partner and for co-investment through Foundation initiatives.
- Proposal development: Partner with FUL teams to develop compelling and well-targeted funding proposals. Tailor proposals to align with the specific goals and criteria of each foundation or corporate donor.
- Stewardship and Relationship Building: Establish and maintain positive relationships donors. Collaborate with teams to ensure compliance with grant agreements and regular reporting to increase potential for future funding. Attend networking events, conferences, and meetings to expand the organization’s network.
- Strategic Planning: Contribute to the development of the organization’s fundraising strategy, with a focus on individual, foundation, and corporate giving. Identify opportunities for long-term partnerships and collaboration.
- Database Management: Maintain accurate and up-to-date records of interactions with foundations and corporate partners. Utilize a moves management system to track opportunities and effective follow-up.
Qualifications
- Tech-savvy, detail-oriented, proactive, resourceful and capable of managing a wide range of fundraising tasks to ensure the delivery of first class donor services.
- Experience in soliciting and securing gifts of more than $10,000
- Bachelor’s degree from an accredited university required.
- Minimum 3 years of nonprofit fundraising experience inclusive of a revenue goal and metrics (A portfolio of individual and corporate contacts is a plus.)
- Proficient using Blackbaud Raiser’s Edge (or equivalent CRM software)
- Strong verbal and written communication skills, including public speaking
- Efficient time management skills with a strong ability to manage multiple projects simultaneously, while paying extreme attention to detail and accuracy.
- Pro-active and solution oriented with sound judgment and strong decision-making ability
- Excellent professional communications and interpersonal skills
- A positive, can-do attitude with a desire to take the initiative and ensure excellence
- Computer literacy: ability to use Windows-based software (Word, Excel, PowerPoint)
- Bilingual in English and Spanish preferred
Hours of Operation:
Although organization hours are Monday-Friday, 9:00 a.m. – 5:00 p.m., this senior level fundraising position will work closer to 50-60 hours per week, especially during peak times such as holiday seasons and disaster response.
After hours and weekend business work is required occasionally throughout the year
Location:
Brickell HQ office with some remote work flexibility.
Salary range is commensurate with experience.
Please submit your resume and cover letter.
hello@theunderline.org
Gardener
Opportunity Summary
The Underline seeks a full time gardener to join its growing Horticulture team to cultivate, restore and maintain our urban gardens.
Where You Fit in:
- The Underline’s Horticulture team performs a range of duties including all garden maintenance, working with volunteers, facilitating educational activities, and occasional off-site outreach.
- The Underline uniquely showcases a diverse community of native plants, and approaches horticulture from an ecological perspective to create a natural aesthetic and functional habitat.
- You will work in collaboration with our team of gardeners, maintaining the gardens along the 2.7 miles and growing trail, and work under direct supervision of Horticulture Manager.
Professional Responsibilities and Duties
- Hands-on garden maintenance activities including planting, pruning, weeding, watering, debris removal, blowing, mulching, raking.
- Integrated Pest Management (IPM)
- Report updates on plant health, and other concerns to Horticulture Manager for records and timely management.
- Work with Horticulture Manager to communicate and implement best practices as determined by field conditions
- Work independently or with team members to maintain all garden areas to desired standards.
- Work with a variety of garden hand tools.
- Safely operate Underline vehicles (UTV, golf carts, e-bikes, bicycles).
- Maintain supply and gardening areas clean and organized as directed.
- Procure and deliver plants from local nurseries.
- Properly clean, store and maintain tools.
- Participate and lead educational events or programs as needed (tours, workshops, etc.).
- Work directly with and assist volunteers as needed on garden-related tasks.
- Educate and activate volunteers and apprentices as required.
- Interact and engage with park visitors to help cultivate long-term park stewards.
- Provide garden tours as needed.
Minimum Job Requirements, Qualifications & Skills
- Bachelor’s degree in horticulture, botany, floriculture, landscape architecture or closely related field OR 4 years of work experience in public gardens, botanical collections, habitat restoration, horticulture, or a closely related field.
- Knowledgeable and skilled in basic plant physiology and common South Florida landscape plant identification.
- Understanding of or ability to learn quickly South Florida ecosystems, such as the Pine Rocklands, Tropical Hardwood Hammocks, Dry Prairie, etc. and its plants and soils.
- Familiarity with Xeriscape (without irrigation) landscaping.
- Ability to oversee and direct a crew.
- Hold or be able to obtain a valid driver’s license
- Able to follow directions and collaborate effectively with other staff members.
- Ability to work on garden tasks independently at times
- Ability to work as a team
- Comfortable working around and communicating with members of the public.
- Conduct oneself in a professional manner with staff, contractors, vendors and visitors.
- Flexible to a changing schedule according to the needs of the Garden and scheduled events, including weekends.
- Ability to communicate effectively verbally and in writing in English. Bilingual (Spanish) is a plus.
- Must have ample experience using landscaping tools such as hand pruners, loppers, hand and pole saws, shovels, pick axes, auger, blowers.
- Legally authorized to work in the U.S.
Preferred Skills:
- Positive attitude, attention to detail, good interpersonal skills, flexibility and commitment to collaboration.
- Curiosity and enthusiasm for South Florida’s native plant communities.
- Proficiency with carpentry and tools is highly desired (screwdriver, drills, power saw, etc.).
- Proficiency in small engine repair is highly desired.
- The ability to administer environmentally sound and safe application of herbicides and insecticides, and ability to acquire State of FL Pesticide Applicator license.
- Proficiency in Spanish and/or Haitian Creole is a benefit.
- Physical Demands and Working conditions
- Ability to safely operate chainsaws and other powered hand tools as required
- Ability to walk long distances, stand for prolonged periods, traverse uneven grounds.
- Ability to lift, carry, push and pull up to 50 lbs.
- Ability to ascend and descend ladders.
- Ability to perform tasks that require bending, stooping, twisting and reaching overhead.
- Exhibit a team-oriented, positive, can-do attitude.
- This position is predominantly outdoors and exposed to heat, sun, rain, sharp plants, biting insects. Additionally, The Underline is a public park in a densely urban environment connecting to multiple transit lines, roads, intersections and a multimodal trail used by pedestrians, bicyclists, e-bikes, scooters, dog walkers. At times, you will be working alone in public urban spaces or somewhat remote locations along the park.
Location:
In Brickell, the Roads, Shenandoah and Silver Bluff, growing toward Coconut Grove, Coral Gables and South Miami.
Compensation:
This is a full-time position.
Annual salary range, contingent upon experience is $44,230.00-$54,000 + Benefits package.
Interested applicants, please send a resume and cover letter to horticulture@theunderline.org
horticulture@theunderline.org
Events Coordinator
ABOUT THE ROLE
The Events Coordinator will plan, create, organize, promote, and execute meaningful community experiences for The Underline guests. The Events Coordinator will deliver an excellent lineup of events including health and wellness, culture, education, community, and culinary programs. Additionally, the Events Coordinator will explore innovative ways to program the facility with ongoing outreach and evaluation tools to measure community impact.
Responsibilities
- Liaise with vendors, sponsors, and stakeholders during the event planning process.
- Coordinate event reservations, set-up, tear-down, and follow-up processes.
- Maintain event budgets.
- Assist with booking venues/locations, entertainers, photographers, speakers, and more.
- Prepare the weekly events meeting agenda.
- Update the monthly events spreadsheet (MES).
- Manage and maintain the company-wide events and programming calendars.
- Create run of shows for event execution
- Assist with the creation of event floor plans
- Assist with event preparation such as logistics development and packing
- Incorporate The Underline’s mission into the goals and expectations for each event.
- Build partnerships to complement The Underline programs with community-based organizations.
- Manage the EventBrite or alternate meeting links
- Work with marketing to promote public and private events.
- Coordinate with the facilities team on all events
- Communicate clearly both written and orally with potential clients, partners, and constituents.
Skills
- Experience: 2 years of experience in program or event management, preferably within a nonprofit or community-focused organization. Event rental sales experience is a plus.
- Education: Bachelor’s degree in event management, hospitality, or a related field preferred.
- Event Program Management
- Floor Plan Management
- Task Management
- Organizational Skills
- Communication
- Bilingual preferred (Spanish)
- Authorized to work in the US
Location: Brickell, Miami with some remote work
Hours: Full-time with some evenings and weekends
Benefits package: Health insurance, 401K, PTO, hybrid schedule.
hello@theunderline.org
Events and Programming Manager
The Underline Program Manager will oversee the structure and implementation of all events, programs, and food and beverage management at The Underline. Within the department’s structure, the program manager will guide the events and volunteer coordinators on creating, organizing, promoting, and executing meaningful community-based experiences for guests, sponsors, and volunteers. Every year, the Program Manager will use The Underline’s Strategic Plan as a guide to curating an intentional and impactful lineup of programs and events, including health and wellness, culture, education, community, technology, and food and beverage. As The Underline grows its footprint to the full ten miles, the Program Manager will develop innovative and engaging ways to program the entire park; support donors and sponsors with ongoing outreach, and utilize evaluation tools to measure community impact. Finally, the Program Manager will develop revenue potential forecasts to help offset the operations and maintenance costs of the linear park.
Responsibilities
- Using The Underline’s Strategic Plan and Programming Master Plan as guiding documents, create and implement an annual programming plan.
- Supervise the Events Team, which consists of events coordinators, a volunteer coordinator, and any contract staff associated with programming and events.
- Create execution plans for all events and programs.
- Oversee The Underline’s event rental program.
- Spearhead and implement the development of The Underline’s Programming and Events Committee.
- Oversee the execution of department contracts such as venue rentals, concession (food and beverage) agreements, and film and photography productions.
- Collaborate with Development and Marketing to secure and maintain event sponsors
- Coordinate with the Marketing Team to ensure robust promotions of programs/events.
- Coordinate with the Facilities Team on event logistics and production.
- Oversee the department’s data tracking for reporting to organization stakeholders, sponsors, and donors.
- Develop an annual revenue pro forma for space rental.
- Manage and curate the overall program/event experience for partners and guests.
- Ensure programming-related Diversity, Equity, and Inclusion (DEI) goals are achieved.
Skills
- Experience: 3-5 years of experience in program or event management, preferably within a nonprofit or community-focused organization.
- Education: Bachelor’s degree in event management, hospitality, nonprofit management, or a related field preferred.
- Program Management
- Organizational Skills
- Communication
- Negotiation
- Analytical Thinking
- Time Management
- Risk Management/Conflict Resolution
- Authorized to work in the US
Location: Brickell, Miami with some remote work
Hours: Full-time with some evenings and weekends
Benefits package: Health insurance, 401K, PTO, hybrid schedule.
hello@theunderline.org
Facilities Coordinator
SUMMARY
- Are you a pro in on-site facilities? In this role, you’ll assist in providing property management services and planning daily operational activities.
- You’ll assist with the maintenance of The Underline to ensure the health, safety, and environmental standards are adhered to; as well as perform regular site inspections on all common areas—and implement remedial action on any related service issues.
- Can you maintain professionalism and a can-do attitude in a fast-paced environment? Are you a technically-equipped expert with a strong background in conflict resolution? If you said yes to all these, let’s work together and unlock your full potential.
ESSENTIAL FUNCTIONS
- Maintain compliance with company, State, County, or City Ordinances, Codes, or Laws.
- Comply with all safety procedures.
- Be bilingual (English and Spanish).
- Comply with all policies for the safe storage, usage, and disposal of hazardous materials.
- Participate in ongoing technical, safety, and operational process training programs
- General maintenance and grounds keep keeping duties.
- Special Tasks: painting, locksmith work, company services requests, and landscaping
- Perform minor repairs.
- Move office furniture, machinery, equipment, and other materials, as requested
- Set up and break down Events
- Perform assigned facility inspections and due diligence efforts
- Maintain good housekeeping and safety of work areas.
- Report danger and safety hazards; propose methods to eliminate them.
- Maintain positive working relationships with all vendors and contractors.
- Track and store department inventory
- Keep the community satisfied with the customer service and appearance of the space.
- Experience with Material Handling Equipment (MHE) safety standards accordance with Original Equipment Manufacturer (OEM) and Safety standards
- Professional and efficient
- Other duties as assigned by the Facilities Manager
EDUCATION AND EXPERIENCE
- High school diploma or GED equivalent
- Minimum 5 years field experience with trade school training OR 6 years total field experience
- Preferred experience in commercial parks, stadiums, or hotels.
KNOWLEDGE, SKILLS, AND ABILITIES
- Excellent communication skills in English and Spanish.
- General computer skills with knowledge in email, the Internet, Microsoft Word/Excel are a plus.
- Ability to comply with both The Underline and county policies and procedures.
PHYSICAL WORK ABILITIES AND REQUIREMENTS
This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extensively outside in the elements.
- Lifting a minimum of 30 lbs.
- Moving tables, benches, etc.
- Must be willing to spend 8 to 12 hours outside daily.
- Using ladders, picking up trash, and whatever is needed throughout the space.
- Must be willing to perform ground maintenance duties.
- Authorized to work in the US.
HOURS
- Flexibility to work shifts required.
- Weekends and holidays, as needed.
- May be required to work overtime or after hours to meet deadlines or address emergencies.
hello@theunderline.org
Manager of Internal Operations
Job Summary
The Manager of Internal Operations oversees key operational functions—finance, administration, and organizational development—supporting The Underline’s mission and growth. Reporting to the Chief Financial & People Officer (CFPO), this role ensures streamlined operations and resource allocation and supervises the Finance & Operations Coordinator and outsourced accountants, enhancing internal processes and team effectiveness.
Key Responsibilities
Financial Management
- Manage daily financial operations, including accounting, procurement, and compliance, ensuring accuracy in tracking and reporting.
- Lead month-end and year-end financial closing activities and identify areas for process improvements.
- Coordinate with external accounting teams, auditors, and manage budget forecasting and grants.
- Support contract and vendor management, conducting regular contract reviews to ensure best value.
- Oversee Accounts Receivable (AR) and Accounts Payable (AP).
- Coordinate the finance, investment, and audit committees activities.
Human Resources
- Collaborate with the CFPO on HR initiatives, including hiring, onboarding, training, and performance evaluations.
- Assist in workforce planning and implement employee retention strategies for a positive and inclusive workplace.
- Manage benefits administration and office management functions, in collaboration with the Coordinator.
Organizational Development
- Drive organizational initiatives with the CFPO to support strategic goals in resource management, process efficiency, and capacity building.
- Develop, track, and analyze performance metrics, aiding departments in goal alignment and KPI monitoring.
- Implement data and reporting tools for strategic decision-making and performance evaluation.
Governance & Compliance
- Prepare materials for board meetings, coordinating with the Finance & Operations Coordinator.
- Oversee insurance policies, ensuring compliance for Friends of The Underline (FUL) and The Underline Conservancy.
Supervision
- Directly supervise the Finance & Operations Coordinator, collaborating closely with the CFPO to achieve strategic and operational objectives.
Education and Experience
- Bachelor’s degree in finance, accounting, business management, human resources, or a related field. Certifications such as CPA, CMA, or SHRM are a plus.
- Minimum of 5 years’ experience in finance, accounting, human resources, and/or operations, with at least 2 years in a managerial role.
- Nonprofit experience preferred.
- Spanish proficiency preferred.
- Proficiency with financial software (e.g., QuickBooks, Bill.com).
Skills
- Highly collaborative and adaptable, with a commitment to operational excellence.
- Strong organizational skills, excellent communication, and proven operational management experience.
- Project management, data analysis, and change management.
Full-time position.
Location: Brickell, Miami FL
Benefits: 401k plan, health insurance, hybrid schedule, others.